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Community Care Worker (Contract, Part-time) Full Job Description
Job ID#: 2024-28

Closing Date: May 13, 2024 at 4:00 p.m.
Pay Range: $31.35 per hour
Work Period: June to December 2024
Work Location: On-site
Hours of Work: Normal hours of work average twenty (20) per week. Shifts may range from four (4) to seven (7) hours per day plus a one (1) hour unpaid meal break when applicable. Scheduled shifts include days, evenings, and weekends. Flexibility in scheduling is necessary as there may be the occasional requirement to change shifts, work holidays and/or work extra hours as required/assigned.

Do you have a passion for helping others? Are you looking for a new opportunity to support your community? Why not consider working for the Collingwood Public Library!

The Library is seeing a Community Care Worker to be responsible for working with the public to help people find services and make changes to improve their lives. They are responsible for working directly with vulnerable individuals who are affected by mental health, addiction, homelessness, marginalization, or live in poverty. This position is responsible for working with the public, de-escalating difficult situations, and assessing potential risk posed by patrons exhibiting challenging behaviours. Issues presented to this position may be varied and complex and require a great degree of discretion. The main duties and responsibilities of the position are in the areas of social support, employee training, grant/program reporting and statistics, and general library support.

The preferred candidate possesses the following knowledge, skills and experience:

  1. Post-secondary education in Social Services Work or Social Work.
  2. In good standing with the Ontario College of Social Workers and Social Service Workers.
  3. One (1) year in-field experience in social service work. Training in mental health first aid, nonviolent crisis intervention, or de-escalation would be considered an asset.
  4. Excellent administrative, communication, interpersonal, organizational, time management, and public relations skills, together with the ability to use tact and discretion and to deal courteously and effectively with the public and fellow staff members.
  5. Ability to multi-task, cope with interruptions and work under pressure to meet multiple deadlines, exercise discretion and good judgment particularly when handling highly confidential/sensitive information. Possess a high degree of initiative and personal integrity.
  6. Working knowledge of Windows and Microsoft Office applications, Integrated Library Systems, internet, database management software, and office equipment.
  7. Ability and willingness to travel within the community and out of town as required.
  8. Possess a current Criminal Record & Judicial Matters Check (Level 2) with results satisfactory to the employer, and a valid standard first aid & CPR/AED Level C certification (or willing to obtain).

We welcome you to submit your application for consideration and be part of the Town of Collingwood Team! To apply to this position, submit your cover letter and resume to jobs@collingwood.ca quoting the Job # listed above. In the event you require an alternate method of submitting your application, please contact the Customer Service team by calling 705-445-1030. For more information on this position, please review the attached job description below.

We thank all applicants for their interest, however, only those applicants selected for an interview will be contacted. Applicant Information is collected in accordance with the Municipal Freedom of Information and Protection of Privacy Act and will be used only for candidate selection. As an equal opportunity employer, The Town of Collingwood abides by all current legislation relating to individuals’ rights to employment under the Human Rights Code and Accessibility Standards.

The Town of Collingwood is committed to making our interview process fully accessible for people of all abilities. Accommodations will be provided upon request, to support candidates’ participation in all aspects of the recruitment process. If you are selected for an interview, please let us know if you require an accessibility accommodation.